Hi! I’m an experienced Customer Service Rep with 6+ years in escalation support and handling complex customer concerns. I’m skilled at staying calm under pressure, resolving issues with empathy, and making sure customers feel valued and satisfied.
I’m now transitioning into the Virtual Assistant role and I’m excited to use my communication, organization, and multitasking skills to support business owners. I’ve worked with tools like WebEx and Verint, and I’m a quick learner when it comes to new platforms or systems. I also have basic knowledge in Google workspace, Calendly and Planoly.
I value reliability, professionalism, and clear communication. My goal is to help you stay organized, save time, and focus on growing your business while I take care of the tasks behind the scenes.
