Hi! I’m a bilingual customer support specialist (English–Spanish) with experience assisting international clients through chat, email, and phone support. I’ve supported accounts in retail, finance, and driver/delivery support, helping customers resolve issues, process requests, and maintain positive client relationships.
I’m experienced with tools such as Salesforce, Loan Servicing CRM (Auto Finance), Google Workspace, Outlook, Canva, and Zoom. Currently, I support a retail account assisting mostly Spanish-speaking customers, ensuring clear communication and excellent service.
I’m known for being reliable, detail-oriented, and adaptable. I learn new systems quickly and continuously upskill in AI tools and automation to improve productivity and efficiency.
I’m currently looking for a full-time remote opportunity where I can contribute my customer support expertise and bilingual communication skills while helping businesses grow.
Let’s connect — I’d love to support your team!
Verified
