I am a 4th-year Bachelor of Science in Information Technology student, majoring in System Development, with strong experience in Quality Assurance, Technical Support, system analysis, software design, and graphic design. As the Quality Assurance member of our capstone project, I created test plans, performed functional and usability testing, documented bugs, and collaborated with developers to enhance system performance and user experience, ensuring compliance with ISO 9126 software quality standards.
In my Technical Support role as an IT Student Assistant, I assisted students with school email issues, performed hardware and software troubleshooting, managed account resets and access through the admin console, and maintained accurate IT inventory records. This experience strengthened my skills in customer service, confidentiality, problem-solving, and delivering efficient and reliable IT assistance.
My academic training and project involvement have further enhanced my abilities in system design, requirement analysis, and the use of modern development tools and methodologies. I aim to be recognized as a reliable, detail-oriented, and adaptable professional who values efficiency, creativity, and continuous growth. My goal is to leverage my strengths in Quality Assurance, technical support, system design, and visual design to contribute high-quality, results-driven solutions to any organization.
