I am an experienced IT Support Specialist with over 4 years of providing technical support for hardware, software, CCTV, and network infrastructure.
- Proficient in remote troubleshooting using TeamViewer, AnyDesk, and other remote desktop tools,
- Skilled in Windows Server (basic), Microsoft Office 365 administration, network configuration, and CCTV management
- Adept at diagnosing and resolving issues quickly to minimize downtime
- Strong communication skills via chat, email, and video calls
- Familiar with cybersecurity tools such as SentinelOne and NinjaOne
I take pride in being detail-oriented, reliable, and capable of handling support requests without constant supervision. I am available for both part-time and full-time remote roles.
