I am a customer-focused professional with strong sales and communication skills, experienced in engaging customers, understanding their needs, and recommending the right products to drive results. Through persuasive communication and strong product knowledge, I consistently created positive customer experiences and achieved strong daily sales performance, selling up to 26+ pairs of shoes in a single day. I am skilled at building customer relationships, promoting products effectively, and encouraging repeat purchases through excellent service.
Alongside my sales experience, I also have a background in Human Resources and administrative support. I assisted in recruitment coordination, including candidate screening, interview scheduling, and evaluation of applicant qualifications. I also supported employee relations, handled confidential HR documents, and assisted in organizing company events and engagement activities.
I have basic knowledge of Opera PMS, Oracle, and SAP, and strong working proficiency in Microsoft 365 and MS Office tools including Excel, Word, and PowerPoint. I am fluent in English with basic Spanish communication skills.
I am highly organized, detail-oriented, and committed to delivering professional, accurate, and high-quality work while helping businesses improve customer engagement, sales performance, and operational efficiency.
