Virtual Assistant, Customer Inquiry & Chat Support Specialist, Customer Service: Email, Chat and Social Media Support

Hello! My name is Hershey, and I am a Travel and Customer Service professional with over 8 years of experience in sales, administrative support, and client relations.

I currently work as a Remote Travel Agent assisting international clients with travel bookings, visa documentation, and itinerary preparation. I help travel agencies, entrepreneurs, and busy professionals manage their travel plans and customer communication efficiently.

Services I Offer

• Travel planning and itinerary creation
• Flight and hotel booking assistance
• Visa documentation guidance (Schengen, UAE, Oman, Saudi Arabia, India, Georgia, Armenia)
• Customer support via email, chat, and WhatsApp
• Data entry and CRM updates
• Online research and document preparation

I am detail-oriented, reliable, and committed to delivering excellent service to every client.

Tools I Use

• Microsoft Office (Word, Excel)
• Email and WhatsApp communication
• Canva, CapCut, and VN Video Editor (for simple social media content)
• Online research tools

If you are looking for a dedicated Virtual Assistant who understands travel coordination and customer service, I would be happy to support your business.