Results driven Technical Support and Sales Professional with hands-on experience supporting small and medium-sized businesses in the Microsoft ecosystem. Proven ability to diagnose and resolve complex technical issues, deliver product guidance, and drive customer success through clear communication and tailored solutions. Skilled in managing hosting and domain services, including GoDaddy platforms focusing on web hosting, domain management, SEO, and digital marketing solutions. Known for strong problem-solving abilities, customer-centric approach, and consistently exceeding performance and satisfaction targets.
