Results-oriented and dynamic operations professional with over 9 years of progressive leadership experience at Concentrix, spanning across roles such as Collections Advisor, Subject Matter Expert, Team Lead, Unit Manager, and Operations Manager Trainee. Adept at managing teams, driving operational excellence, coaching and mentoring, and optimizing workflows. Passionate about delivering high-impact results, fostering team development, and ensuring compliance with regulatory requirements. Currently seeking to leverage extensive leadership and operational expertise in an advanced managerial role.
