Results driven Customer Service & Sales Professional with 7 years of experience spanning BPO operations, virtual assistance, and business ownership. Proven ability to build strong client relationships, manage appointments efficiently, and deliver end-to-end administrative support. I’m passionate about creating positive experiences for customers whether that means solving problems quickly, answering questions with patience.
I know how to connect with people, build trust, and turn first-time interactions into lasting relationships. Adept at driving sales growth, resolving customer concerns with empathy, and streamlining workflows for maximum productivity. Entrepreneurial mindset and hands-on experience as a former café owner bring strong problem-solving, multitasking, and leadership skills to every project. Dedicated to delivering exceptional service and achieving measurable results in fast-paced, remote environments.
