I am a highly motivated and goal-driven professional with a strong background in customer support and finance, having worked as a Chat Support Operator and Customer Service Representative. These roles allowed me to develop exceptional communication and problem-solving skills, particularly in high-pressure environments.
With experience in the U.S. mortgage property sector, I gained a solid foundation in finance and client relations. However, driven by a growing passion for technology and cybersecurity, I made a bold and purposeful career shift into the Information Security field.
I began this transition as a Security Delivery Associate at Accenture, where I built foundational experience in security operations. Currently, I am continuing my growth in the field as an Information Security Support Specialist at Pioneer Insurance, where I contribute to safeguarding organizational data and supporting cybersecurity initiatives.
I'm committed to continuous learning and growth in cybersecurity, with a long-term goal of becoming a well-rounded and impactful security professional.