Accomplished Administrative Executive with 9+ years of progressive experience in office management, customer service, and e-commerce operations within the retail and real estate sectors. Successfully advanced to Retail Department Head, demonstrating strong leadership in team development, process optimization, and customer service excellence.
Proven expertise in enhancing office workflows, improving cash flow, and implementing effective risk management strategies. Adept at task prioritization, change management, and building high-performing teams. Holds certifications in BOSH and Public Safety from the Philippines. Committed to driving operational efficiency and supporting organizational growth in fast-paced, dynamic environments.