Are you looking to turn raw data into actionable insights or optimize your daily operations? With over 4 years of experience, I help businesses bridge the gap between complex datasets and smart decision-making.
I specialize in transforming messy data into automated dashboards that have previously cut reporting time by 40%. Whether you need a Real-Time Analyst to maintain 98% SLA compliance or a Virtual Assistant who understands the technical side of CRM management (Salesforce/Zendesk), I deliver efficiency.
Why work with me?
Analytics Expert: Google Certified Data Analyst proficient in SQL, Tableau, and R.
Automation Pro: I build complex Excel and Google Sheets templates that run themselves.
Operational Excellence: Proven track record in e-commerce (8+ global stores) and large-scale call centers (200+ agents).
Versatile Support: I combine technical data skills with a background in premium Customer Service.
Services I Provide:
Data Analysis: KPI tracking, data cleaning, and visual storytelling via Power BI/Looker.
Workforce Management: Real-time monitoring, volume forecasting, and intraday adjustments.
Virtual Assistance: CRM management, report automation, and administrative workflow optimization.
Let’s chat about how I can save you hours of manual work and help your business scale through data.
