I’m Ma. Wella Sarap, a passionate hospitality management graduate from Negros Oriental State University. With experience in various customer-facing roles, including hotel receptionist, telco customer service representative, and guest experience agent, I’ve developed strong skills in sales strategies, negotiation, problem-solving, and time management. I thrive in fast-paced environments and am dedicated to delivering exceptional service that exceeds expectations. My expertise includes front desk operations, guest relations, technical support, and basic bookkeeping. I am committed to resolving issues promptly and ensuring high satisfaction levels. I believe in the power of creating memorable experiences and fostering long-term relationships with customers. I’m always open to new opportunities and eager to contribute to a team that values customer satisfaction and service excellence.
