I am a dedicated and versatile professional with over 19 years of combined experience in collections, executive assistance, and customer support. Skilled in managing accounts receivable, ensuring timely payments, and maintaining strong client relationships gained from 14 years as a collection agent. Experienced in providing comprehensive administrative support, organizing schedules, and coordinating daily operations during 4 years as an executive assistant in the meat delivery business. Recently expanded expertise into e-commerce, handling
customer inquiries via email with a focus on order cancellations, modifications, returns, tracking, and refunds. Known for strong communication skills, attention to detail, and the ability to adapt quickly in both traditional and digital business environments.
