I am a dedicated Virtual Assistant with nearly 2 years of experience in the BPO industry, specializing in healthcare accounts with both inbound and chat support.
I have hands-on experience handling Commercial and Medicare insurance, including eligibility verification, intake and authorization, as well as billing and claims processing.
In addition, I have 8 months of experience with the National Credentialing Center, where I verified and processed provider credentials and worked extensively with CAQH, including re-attestation tasks.
Currently, I also work as a Telemarketer and Administrative Virtual Assistant for a financial consultant. My responsibilities include scheduling client appointments, managing WhatsApp communications, and handling email correspondence to ensure smooth daily operations.
I am highly organized, detail-oriented, and skilled in client communication. I am committed to providing reliable support and helping businesses run efficiently.
