I am a Short-Term Rental Operations Specialist with over 5 years of hands-on experience managing properties, guests, and daily operations in the hospitality industry. I have successfully handled end-to-end OTA platform management.
My expertise covers:
OTA Platform Management – Airbnb & ----------- (Setup, Integration, Optimization)
Guest Communication & Issue Resolution – Fast, professional responses to bookings, special requests, and last-minute changes
Booking & Calendar Coordination – Keeping property schedules organized across platforms
Operations Oversight – Coordinating cleaners and maintenance teams to maintain high standards
Business Management – Payroll preparation, expense tracking, and financial reporting
Marketing Support – Creating promotional materials and social media content using Canva
I am proactive, detail-oriented, and highly organized — able to manage multiple properties without sacrificing quality or guest satisfaction. I’ve worked in fast-paced environments where quick decision-making and smooth coordination were key to keeping operations on track.
I am also open to project-based or monthly contracts for long-term partnerships.
