I’m a Customer Experience and E-commerce Support Specialist with 4+ years of customer service experience and hands-on experience managing Shopify customer orders. I specialize in Shopify administration, order processing, refunds, returns, cancellations, fulfillment, shipment tracking, and resolving customer concerns through email, chat, and phone.
I have experience managing 100+ customer orders daily while maintaining approximately 98% accuracy. I’m organized, detail-oriented, reliable, and comfortable working independently in a fast-paced remote environment. I’m also experienced with Gmail, Google Workspace, CRM systems, and Microsoft Office.
I’m looking for a long-term opportunity where I can contribute my Shopify and customer support expertise, grow with an e-commerce brand, and take on greater responsibilities as the business expands.
Verified
