Proficient in Microsoft Word, Access and Excel.
Skilled in cultivating positive relationships with clients and colleagues; particularly adept at communicating with clarity and diplomacy to individuals from diverse cultural and organizational backgrounds.
Over a year of experience in Call center.
Highly effective in promoting a positive, productive environment.
Reputation for excellence and high quality service to clients.
Good eye for detail; well organized, skilled in setting priorities.
Resourceful and self-confident; can get the job done, and do it well.
Strong interpersonal and communication skills.
Remain calm and work well under demanding conditions.
Proven record of innovative and effective staff development.
Strong commitment, vision and leadership.
