I’m a dedicated professional with over 7 years of experience in customer service, sales support, and lead generation across diverse industries including retail, airline accommodations, real estate, and technical support.
Customer Service & Technical Support – Skilled in handling phone, email, and live chat support, resolving complex issues with a calm, solution-focused approach. Experienced in supporting brands like Samsung, Redway, and MyZone while consistently delivering excellent customer experiences.
Sales & Lead Generation – Proven ability to build trust, handle objections, and close deals. Experienced in real estate sales closing and lead generation, guiding hesitant prospects into committed buyers while meeting and exceeding sales targets.
Omnichannel Communication – Strong background in managing inbound/outbound calls, live chat, and email support. Adept at upselling, cross-selling, and identifying opportunities to increase revenue while ensuring customer satisfaction.
Additional Expertise – Market research, negotiation strategies, problem-solving, and time management. Also trained in food and pastry preparation, with prior experience as a professional pastry chef.
I bring a results-driven mindset, excellent communication skills, and adaptability to help clients achieve their business goals. Whether you need customer support, sales closing, or real estate lead generation, I can deliver high-quality results with professionalism and reliability.
