I’m an IT Support and Application Support professional with experience handling technical issues, support tickets, website monitoring, and day-to-day user support. I currently work as an Application Support Engineer and regularly use tools like Jira, GitHub, Helix, and Confluence.
I also have hands-on experience with hardware and software troubleshooting, Active Directory, LAN/WAN, MikroTik, workstation setup, printers, and IT asset management. I enjoy solving problems and making technical issues easier for users to understand.
I’m currently looking for a remote IT Support, Technical Support, Help Desk, or Application Support role. I’m reliable, easy to work with, quick to learn new systems, and comfortable working independently or with a team.
