As a Short-Term Rental Property Manager (Airbnb, Agoda, -----------) since March 2023, I have overseen all day-to-day operations, including guest coordination, vendor management, housekeeping and maintenance scheduling, and recurring task tracking. I developed internal systems using Google Sheets and automation tools like Airtable to streamline reservations, delegate tasks, and track expenses, while also gaining familiarity with PMS tools such as Guesty, Hospitable, Hostaway, and Breezeway. I personally handle all guest communications, consistently earning praise for my hospitality, responsiveness, and attention to detail, and I effectively leverage AI tools like ChatGPT to boost efficiency. Beyond guest services, I manage end-to-end financial operations—from budgeting and pricing strategy to income tracking and expense management—and implement digital marketing strategies that drive visibility and bookings through content creation and targeted social media management. Recognized as a top-tier host, I have achieved Airbnb Superhost and “Guest Favorite” status, while also successfully managing listings across multiple booking platforms to ensure seamless operations and optimized performance.
