More than 10 years of experience in a BPO Industry specialized in Underwriting of Property and Casualty Insurance. I am a dedicated professional with a strong attention to detail, a focus on process improvement, and the ability to direct teams effectively. I strive for excellence in all aspects of my work and consistently deliver high-quality results. Proficient with Microsoft Teams, Outlook, Word, Excel and other database software. Has an ability to do tasks under minimal supervision.