Detail-oriented Quality Specialist with a strong foundation in Customer Service across retail and healthcare accounts. Experienced in ensuring compliance, enhancing process efficiency, and delivering exceptional customer experiences through data-driven insights and quality monitoring. Background in Technical Recruiting, with proven ability to identify, assess, and onboard top talent in fast-paced environments. Recognized for digital creativity, leveraging modern tools and innovative approaches to streamline workflows, create impactful reports, and design engaging training or communication materials. Adaptable, collaborative, and committed to driving excellence in every aspect of operations.
