Detail-oriented Business Administration graduate with 7 years of experience in highly regulated U.S. healthcare and financial environments. Brings 5+ years of healthcare back-office experience supporting Medicare and Marketplace plans, processing prior authorizations, managingsensitive medical records, and coordinating with providers and hospitals in compliance-driven settings. Also has 1 year of experience assisting Blue Cross Blue Shield (BCBS) members with enrollment, benefits education, and plan selection, along with 1 year of financial services experiencesupporting bank and credit card accounts, handling transactions, payment issues, and account discrepancies. Recognized for stronganalytical skills, exceptional customer service, high accuracy in medicaland financial data review, and the ability to manage confidentialinformation while consistently meeting quality and turnaround standards.
