Dedicated and versatile professional with over 9 years of combined experience in customer service, education, and virtual support. I bring 6 years of expertise as a call center agent, 1 year as an ESL teacher, and almost 2 years as an appointment setter, developing strong communication, problem-solving, and client relationship management skills. Certified as a Lead Generation Specialist and experienced as a General Virtual Assistant, I am skilled in handling diverse administrative tasks, managing client accounts, and driving business growth through effective lead generation strategies. Adaptable, detail-oriented, and results-driven, I thrive in supporting businesses and delivering exceptional service.