I am an IT Support professional who can adapt to different situations and has a lot of experience with troubleshooting, customer service, and solving technical problems. I have both practical skills and a love for technology. I have worked as a frontline support worker at Foundever and have a degree in Computer Science. People know that I can make complicated problems easier for users, stay calm under pressure, and make sure everything runs smoothly. In addition to technical skills, I value working with others, being clear when I talk, and always learning. I want people to see me as a professional who is dependable and easy to talk to. I want to build trust and confidence with every interaction, not just solve problems.