I am a hard working individual, passionate about assisting customers, fast learner and goal-oriented. I can work independently and focus on my tasks with minimal to no supervision. I have 5 years of experience in BPO industry where I gained extensive knowledge in customer service, mentorship, technical support and sales support. I am proficient in handling various of digital tools and platforms. My experiences includes handling emails, taking inbound and outbound calls and providing high-quality support that exceeds the customer satisfaction.