Experienced Guest Reservation Specialist with a strong background in short-term rental management and hospitality services. Skilled in handling guest inquiries, managing reservations, and providing seamless communication to ensure an excellent guest experience from booking to checkout. Adept at coordinating with property owners and operations teams to resolve issues quickly, maintain high occupancy rates, and deliver professional, friendly, and efficient support. Knowledgeable in Airbnb, Vrbo and website platforms. Also has knowledge in using Escapia, Breezeway, Properly, Slack, Zoom, MS Teams and Zoho Mails.
