Experienced e-commerce professional with strong expertise in Amazon Seller Central, Shopify, and Etsy account management. Skilled in account health, inventory and shipment coordination, case resolution, product listing optimization, and order processing (including MCF orders). Proficient in generating reports and leveraging tools like Helium 10, Office 365, Google Workspace, Canva, and project management platforms (ClickUp, Teams, Zoom, Skype).
Equipped with excellent customer service skills, both verbal and written, and a proven ability to manage processes efficiently. Strong background in social media management, leadership, and team collaboration, ensuring seamless operations and high-quality results across e-commerce platforms.
