Experienced Virtual Assistant skilled in administration, e-commerce (Amazon & Shopify), and digital marketing.
Background in engineering and production management with a strong foundation in process improvement and quality assurance.
Proven ability to manage product listings, data encoding, market research, and customer communication for online stores.
Former Customer Service Representative with expertise in client handling, escalation resolution, and empathetic support.
Proficient in AutoCAD, workflow optimization, and Lean Six Sigma methods.
Adept in social media video editing and content optimization for platforms like Facebook and -----------.
Recognized for reliability, attention to detail, and commitment to helping businesses grow efficiently.
Holds a Bachelor’s Degree in Industrial Engineering with multiple academic and leadership awards.
