I have over five years of experience as a Customer Service Agent, during which I developed strong skills in handling customer interactions with professionalism and empathy. Providing exceptional service and ensuring customer satisfaction has always been a top priority for me. Additionally, my experience as a Sales Dispute Agent for an e-commerce platform has equipped me with the ability to manage and resolve complex customer issues effectively. I am confident in my ability to de-escalate concerns and find solutions that align with both customer needs and company policies
