I bring 4+ years of combined experience as a Credentialing Specialist, Medical Virtual Assistant, and BPO/Customer Service Representative. I am skilled in credentialing, billing, benefits verification, claims processing, documentation, and patient support. With a background in both healthcare administration and customer service, I am resourceful, detail-oriented, and capable of managing multiple responsibilities in fast-paced environments.
Core Skills
Credentialing & Compliance – Provider verification, CAQH management, documentation, audits
Billing & Claims – Benefits/eligibility checks, claims processing, Medicare/insurance plans
Virtual Assistance & Admin Support – Scheduling, data entry, documentation, reporting
Customer Service – Strong communication, problem-solving, and conflict resolution
Time Management – Ability to prioritize tasks and maintain accuracy under pressure
