Hello! I'm Jan Nico, a dedicated Virtual Assistant with over 5 years of experience in customer service, technical support, and e-commerce operations.
My professional background includes working as a Seller Partner Support Associate for Amazon, where I assisted sellers with account management, listing issues, order concerns, inventory-related inquiries, and Seller Central operations. I also worked as a Customer Support Representative for Netflix, providing world-class support for account, billing, and technical concerns while maintaining high customer satisfaction.
Through these experiences, I have developed strong skills in communication, problem-solving, attention to detail, and customer relationship management. I am comfortable handling email and chat support, administrative tasks, data entry, internet research, and e-commerce operations.
