Detail-oriented and results-driven Medical Biller with over 2 years of experience in managing claims, payments, and insurance verifications within the healthcare industry. Skilled in EHR systems, CPT and ICD-10 coding, denial management, and revenue cycle optimization. In addition, I bring 7 years of experience as a Customer Service Associate in a BPO healthcare insurance account, assisting providers and members with eligibility, claims inquiries, and benefits coordination. Known for delivering excellent customer service, resolving complex billing issues, and maintaining accuracy and compliance in all documentation.