I am a dedicated Loan Specialist with 5 years of experience in loan processing, Mortgage settlements and marketing, responsible for evaluating loan applications, preparing documentation, coordinating with clients, and ensuring compliance with financial regulations. I have successfully managed end-to-end loan processes, promoted loan products to prospective clients, and built strong customer relationships to support business growth.
For the past 3 years, I have also worked as a Customer Care Representative, performing dual roles in administrative support and unit handover coordination. My responsibilities include managing client communications, resolving concerns efficiently, maintaining accurate records, and ensuring a smooth and professional unit turnover process. I collaborate closely with internal departments and clients to deliver a seamless post-sales experience.
