Hi! If your inbox is overflowing, your CRM is a little messy, and your customers deserve someone who genuinely enjoys helping people—you might've just found the right person.
I have 6+ years of experience supporting SaaS, e-commerce, and healthcare businesses. From handling subscription billing, refunds, software licenses, and customer inquiries through a Merchant of Record platform to managing pipelines, updating CRM records, and keeping day-to-day operations on track, I enjoy bringing order to chaos and making life easier for both customers and teams.
I'm experienced with HubSpot, Zendesk, Freshdesk, Shopify, Retool, AppFolio, Google Workspace, Slack, Microsoft Office, and other business tools. Give me a new platform, and chances are I'll have it figured out before my second cup of coffee.
I'm proactive, detail-oriented, and easy to work with. I believe great customer support is more than just answering questions—it's about building trust, solving problems, and creating an experience people actually remember.
If you're looking for someone who takes ownership, communicates well, and helps your business run a little smoother every day, I'd love to be part of your team. Let's connect!
