Resourceful customer support and technical service professional with [X years] of experience in CSR and TSR roles, specializing in SaaS platforms and client-facing support. Skilled in troubleshooting, product training, and delivering customer success in fast-paced environments. Strong technical foundation with hands-on experience in HTML, CSS, and website building, enabling effective communication between clients and development teams. Adept at bridging customer needs with technical solutions to improve user experience and drive business growth.