From inbox to follow-up, I make sure nothing falls through the cracks.
I’m a detail-oriented and reliable Virtual Assistant with over 3 years of experience in customer service, HR helpdesk support, and administrative coordination and 5 months experience as EA. I specialize in helping businesses and executives stay organized by managing communications, streamlining workflows, and providing professional support.
Here’s what I can do for you:
Inbox & Email Management – Organize, prioritize, and respond to emails promptly so nothing gets overlooked.
Calendar & Scheduling – Manage appointments, reminders, and meetings with accuracy and efficiency.
Customer Support – Handle email, phone, and chat inquiries with professionalism and empathy.
Ticket Management – Create, escalate, and track tickets until resolution, ensuring timely follow-ups.
Team Coordination – Communicate across multiple departments to get tasks resolved quickly.
Admin Support – Data entry, report generation, meeting notes, research, and task tracking.
Tools I’m skilled in:
Outlook | Gmail | KANA CRM | Slack | Zoom | Trello | MS Office (Excel, Word, PowerPoint) | Google Workspace
Why hire me? Strong background in HR and customer service, making me adaptable to different industries. Proven ability to manage high-volume communications and keep workflows running smoothly. A fast learner with excellent organizational skills and a proactive approach to problem-solving.
Availability:
20 - 40 hours per week (Monday to Friday)
Philippine Time (GMT+8)
Quick response time to messages
