I’m Christopher, a Client Services and Operations professional with 11+ years of leadership experience managing 400+ staff and multimillion-dollar client portfolios across healthcare, insurance, retail, SaaS, and technology.
I specialize in:
- Building Power BI / Looker dashboards for client reporting and performance tracking
- Optimizing business operations, scheduling, and resource allocation
- Leading client success strategies that improve satisfaction and reduce escalations
- Coaching teams and managers to deliver service excellence
I’ve worked with US and APAC clients at director-level, driving account growth, client retention, and operational transformation. If you need clear reporting, efficient processes, and reliable client services leadership, I’m your guy.
Let’s work together to make your business run smarter, faster, and more profitably.
