Hi! I’m a customer support specialist with over four years of experience helping people through chat, email, SMS, and over the phone. I’ve worked in both service and sales roles, which has taught me how to communicate clearly, stay organized, and solve problems quickly.
In my most recent job at ECE Contact Centers, I handled more than 100 messages a day, helping users set up their accounts, troubleshoot the app, and understand financial products like cash advances and savings tools.
I also worked at Inspiro Relia Inc., where I supported customers over the phone with their orders, billing questions, and general account issues — all while keeping high customer satisfaction scores.
I also have a strong background in sales from my time at JDDM Voice Call Center Services, where I made outbound calls and helped qualify leads for healthcare plans.
I’m tech-savvy, reliable, and comfortable working independently. Whether it’s managing inboxes, assisting with customer support, or handling admin tasks, I’m confident I can help keep things running smoothly.
