Registered Nurse with over 10 years of progressive experience in healthcare operations, revenue cycle management, utilization review, patient support, and customer service across leading BPO and healthcare companies. Skilled in claims bill processing, prior authorization, coding, and intake review, with deep knowledge of ICD, HCPCS, CPT codes, and HIPAA compliance. Proven ability to deliver high-quality service in fast-paced environments while maintaining accuracy and compliance. Proficient in healthcare billing systems, CRM platforms, and reporting tools to streamline processes, reduce errors, and improve revenue cycle performance. Recognized for strong problem-solving skills, adaptability, and consistent KPI achievement.
