I am a detail-oriented healthcare administrative professional with strong experience in insurance verification and patient account review using Electronic Health Record (EHR). I ensure accurate appointment details, provider information, and patient demographics by thoroughly reviewing charts, encounters, and uploaded documents. I verify insurance eligibility and coverage through multiple payer portals, including major commercial and government insurers, to confirm active and accurate benefits. I proactively resolve discrepancies by coordinating with patients and insurance providers prior to appointments, helping prevent billing issues, reduce claim denials, and support smooth clinic operations.
