I am an IT student with internship experience in IT support/helpdesk and software engineering, giving me strong skills in troubleshooting, problem-solving, and working with technical systems. My academic background is specialized in service management and business analytics, which equips me with knowledge in data handling, process improvement, and team collaboration.
Beyond IT, I am skilled in social media management—creating engaging captions, designing pubmats, and managing content to boost online presence. I also have experience in video editing, ensuring professional and creative outputs tailored to audience needs.
I enjoy working both as a reliable team player and as a leader when needed, combining my technical expertise with my creativity to deliver quality results. While I have a background in software development, I prefer to focus on IT support, business operations, and creative tasks that allow me to collaborate effectively with people and help projects succeed.