Detail-oriented Customer Service and Operations Specialist with 9+ years of experience supporting U.S.-based businesses in home services, telecommunications, logistics, and sales. Proven expertise in appointment setting, dispatching, CRM management, chat and email support, and lead follow-ups.
Known for clear English communication, fast response times, and reliable follow-through. Highly organized, tech-savvy, and comfortable working in fast-paced remote environments while following structured systems. Dependable, teachable, and focused on delivering consistent results and excellent customer experiences.
