Dedicated healthcare with a Bachelor of Science in Biology and 5 years of experience in
hospital and community healthcare setting. Experienced in pharmacy operations, medical
records management, EHR navigation, patient scheduling, insurance verification, and
administrative support. Skilled in handling patient inquiries, prescription processing, inventory
management, and maintaining accurate medical documentation while ensuring HIPAA
compliance. Also experienced as an ESL teacher, with strong communication, multitasking, and
interpersonal skills. Completed Medical Virtual Assistant training focused on prior
authorization, EHR navigation, phone handling, referral management, prescription refill
processing, and healthcare administrative tasks.
