I’m an experienced Customer Success Manager and Virtual Assistant with 6+ years of expertise in Shopify back-end management, dropshipping operations, and client-facing support. I also have hands-on knowledge of construction workflows, including landscaping and solar-related projects for a year. With a strong background in graphic design, I create marketing materials and brand visuals as needed. My experience includes building SOPs, automations, and screening applicants, backed by a solid foundation in the BPO industry. I’m passionate about streamlining operations and delivering excellent customer experiences.
