I have 5+ years of experience in e-commerce customer support, executive assistance, and administrative tasks. I’ve handled email and chat support, order processing, refunds, and returns using Zendesk, Gorgias, and Shopify, while consistently meeting SLA requirements and maintaining high customer satisfaction.
I also provide executive support such as calendar and inbox management, data organization, website updates, and basic design using Canva, along with task tracking through Asana, Trello, -----------, and Notion. I have experience in cold calling and appointment setting and can confidently communicate with clients and customers when needed.
I’m currently looking for direct clients and a remote, long-term role where I can provide reliable support and help streamline daily operations.
