Assessed system hardware and software and suggested modification to reduce lag time and improve overall speed.
Explained technical information in clear terms to non-technical individuals to promote better system.
Respondes to support requests from the end-users and do troubleshooting tasks.
Documented faults and bugs for refferal to the development staffs for the updates.
Perform root cause analysis of the reported issues to enact corrections.
Troubleshoot Printer, PC and System Network Connection
