I am a customer service professional with experience in logistics, quality assurance, team leadership, and appointment setting. I have worked in customer-facing roles supporting shipping and logistics operations, handling customer inquiries, resolving concerns, and ensuring excellent service delivery.
My experience includes working with CRM platforms such as Salesforce, Acumatica, HeroDash, TrackIO, ENC, and DMS. I am recognized for being a fast learner, detail-oriented, adaptable, and committed to delivering positive customer experiences.
I am currently seeking opportunities where I can contribute my customer service expertise, communication skills, and leadership experience while continuing to grow professionally.
