I support businesses by managing their social media, handling customer communication, and helping turn engagement into leads. With a strong foundation in social media management and outbound messaging, I focus on maintaining consistent communication, engaging with audiences, and proactively following up with potential clients.
I bring a high level of attention to detail, reliability, and initiative in handling responsibilities such as inbox management, audience engagement, lead generation, and administrative support. My background in customer support and sales allows me to communicate professionally, manage inquiries effectively, and help build strong client relationships.
Tools & Platforms:
Salesforce
Social Media Platforms (Facebook, Instagram, TikTok)
Google Workspace (Gmail, Calendar, Docs, Meet, Drive, Sheets)
Zoom
Stripe
ChatGPT
Canva
Adobe Photoshop
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